Product and Service Problem Detection
Often, the best way to innovate is to understand the issues consumers face when using products/services or while performing specific tasks.

Identifying the pain points consumers experience can enable your business to develop new product solutions to gain a competitive edge.

FRC’s Problem Detection approach identifies and prioritizes the most pressing consumer concerns so that your brand can address unmet needs that exist in the marketplace. This can be done for specific categories or be designed to focus on tasks, situations or usage occasions. Our technique goes beyond traditional designs by doing more than simply sizing the problems. We also provide insight into the degree to which your brand might currently be at a competitive disadvantage. By developing solutions to the most pressing under-addressed needs, your business can grow market share.

Have You Asked These Important Questions?